01
Financial Services
Onboarding, risk and collections for banks and insurers.
- KYC and credit scoring
- Fraud detection
- Repayments and collections
- Wealth and insurance management
- Digital asset structuring
- Instalment and BNPL rails
Talk to our teamDigital finance · Government · Customer engagement
Infrastructure the region already runs on.
Messaging, digital banking, payments and citizen services for ASEAN's banks, telcos and public agencies. Operated by iSentric since 2003, now unified on one AI-driven platform.
- Free 14-day trial
- No credit card required
20K+ users
- 22
- years operating in Malaysia and ASEAN
- 300M+
- messages delivered annually
- 250+
- enterprise and institutional clients
- 4
- countries with offices
Trusted by banks, insurers, GLCs and media groups
What we operate
Three infrastructure stacks, one operating platform
02
Smart Government Solutions
Citizen services and sovereign infrastructure.
- E-services and citizen engagement
- Micro data centres and cloud migration
- Next-generation technology programmes
- Blockchain-ready platforms
- Decentralised web services
03
AI Omnichannel Customer Engagement
Every customer channel, one dashboard.
- Integrated messaging
- Multilingual chatbots and AI agents
- CRM, loyalty and rewards
- Social and e-commerce enablement
The platform
One platform behind every channel
Campaigns, alerts, OTPs and conversations routed from a single dashboard. AI handles language, intent and reply drafting; your teams keep control.
Real-time, two-way conversations
SMS, WhatsApp Business, email, in-app and social messages arrive in one inbox and are answered from one place.
AI routing, personalisation and reply drafting
Intent detection, language handling and suggested replies in Bahasa Malaysia, English and Chinese. Your teams approve what goes out.
Direct telco connections
Partnerships with Malaysia's major telcos give national-scale delivery with automatic retry and delivery reporting.
Built for regulated industries
Audit trail, consent management and in-region hosting designed for banks, insurers and government agencies.
Track record
Twenty-two years in production
From a two-person GSM messaging shop to the platform behind the region's banks, telcos and government agencies.
2003 — Founded in Kuala Lumpur
Mobile-messaging solution provider; MSC Malaysia status awarded in 2004.
2007–09 — Recognised excellence
Golden Bull, APICTA, Enterprise 50 and Ernst & Young Entrepreneur of the Year.
2014 — Listed on the ASX
Mobility2U scaled; SMS gateway, digital banking and e-wallet delivered for banks and GLCs.
2020–23 — Regional scale
400+ enterprise clients and 300 million SMS a year through partnerships with Malaysia's major telcos.
2024 — Omnichannel
WhatsApp Business API, multilingual bots and advanced analytics added; contracts with five of Malaysia's top ten banks.
2025 — Relaunched as one platform
Unified, AI-driven platform. Q1 volume up 80% and revenue up 65% year on year.
2026 — The group's core business
Ovanti Limited concentrates the group on iSentric's infrastructure and institutional clients.
Next — Sovereign AI for ASEAN
Micro data centres, citizen e-services and AI agents hosted and supported in-region.
Where we operate
Kuala Lumpur, Singapore, Sydney, Jakarta
iSentric Sdn Bhd is a wholly-owned subsidiary of Ovanti Limited (ASX:OVT).
Kuala Lumpur Headquarters
10.1, 10th Floor, The Ampwalk (South Block)218, Jalan Ampang, Kampung Datuk Keramat50450 Kuala LumpurSingapore
4 Leng Kee Road, #04-01SIS BuildingSingapore 159088Sydney Corporate HQ
Suite 305, Level 335 Lime StreetSydney NSW 2000Jakarta
Maqna Residence Ruko No. 6, Jl. Meruya Ilir Raya No. 88Meruya Utara, KembanganJakarta Barat 11610