Financial Services
Onboarding, risk and collections for banks and insurers.
- KYC and credit scoring
- Fraud detection
- Repayments and collections
- Wealth and insurance management
Enterprise infrastructure for Southeast Asia
The messaging, banking and payment rails behind the region's institutions.
Since 2003, iSentric has operated critical customer infrastructure for banks, telcos, insurers and government agencies across ASEAN. Today it runs as one AI-driven platform.
- Free 14-day trial
- No credit card required
20K+ users
Trusted by banks, insurers, GLCs and media groups
What we operate
Three infrastructure stacks, one operating platform
Modular services that plug into the systems institutions already run: core banking, government back-ends, CRM and every customer channel.
Smart Government Solutions
Citizen services and sovereign infrastructure.
- E-services and citizen engagement
- Micro data centres and cloud migration
- Next-generation technology programmes
- Blockchain-ready platforms
AI Omnichannel Customer Engagement
Every customer channel, one dashboard.
- Integrated messaging
- Multilingual chatbots and AI agents
- CRM, loyalty and rewards
- Social and e-commerce enablement
The platform
One platform behind every channel your customers use
Campaigns, alerts, OTPs and conversations routed from a single dashboard. AI handles language, intent and reply drafting; your teams keep control.
Real-time, two-way conversations
SMS, WhatsApp Business, email, in-app and social messages arrive in one inbox and are answered from one place.
AI routing, personalisation and reply drafting
Intent detection, language handling and suggested replies in Bahasa Malaysia, English and Chinese. Your teams approve what goes out.
Direct telco connections
Partnerships with Malaysia's major telcos give national-scale delivery with automatic retry and delivery reporting.
Built for regulated industries
Audit trail, consent management and in-region hosting designed for banks, insurers and government agencies.
- 22
- years operating in Malaysia and ASEAN
- 300M+
- messages delivered annually
- 250+
- enterprise and institutional clients
- 4
- countries with offices
Track record
Twenty-two years in production
2003
Founded in Kuala Lumpur
Mobile-messaging solution provider; MSC Malaysia status awarded in 2004.
2007–09
Recognised excellence
Golden Bull, APICTA, Enterprise 50 and Ernst & Young Entrepreneur of the Year.
2014
Listed on the ASX
Mobility2U scaled; SMS gateway, digital banking and e-wallet delivered for banks and GLCs.
2020–23
Regional scale
400+ enterprise clients and 300 million SMS a year through partnerships with Malaysia's major telcos.
2024
Omnichannel
WhatsApp Business API, multilingual bots and advanced analytics added; contracts with five of Malaysia's top ten banks.
2025
Relaunched as one platform
Unified, AI-driven platform. Q1 volume up 80% and revenue up 65% year on year.
2026
The group's core business
Ovanti Limited concentrates the group on iSentric's infrastructure and institutional clients.
Next
Sovereign AI for ASEAN
Micro data centres, citizen e-services and AI agents hosted and supported in-region.
Where we operate
Headquartered in Kuala Lumpur, present across ASEAN and Australia
iSentric Sdn Bhd is a wholly-owned subsidiary of Ovanti Limited (ASX:OVT).
Kuala LumpurMalaysia · Headquarters
10.1, 10th Floor, The Ampwalk (South Block), 218, Jalan Ampang, Kampung Datuk Keramat, 50450 Kuala LumpurSingaporeSingapore
4 Leng Kee Road, #04-01, SIS Building, Singapore 159088SydneyAustralia · Corporate HQ
Suite 305, Level 3, 35 Lime Street, Sydney NSW 2000JakartaIndonesia
Maqna Residence Ruko No. 6, Jl. Meruya Ilir Raya No. 88, Meruya Utara, Kembangan, Jakarta Barat 11610
Put your channels on infrastructure that already carries the region.
Tell us which systems you run and which channels your customers use. We will come back with a deployment plan.