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Operating since 2003 · 300M+ messages a year

Enterprise messaging, banking and payment infrastructure for ASEAN.

One AI-driven platform that banks, telcos, insurers and government agencies use to reach every customer on every channel, with the reliability of two decades in production.

  • Free 14-day trial
  • No credit card required

20K+ users

Chat screen showing several customer enquiries and a prompt to generate an AI replyChat screen showing a delivery notification with estimated arrival timeChat screen where a customer asks about sizes and receives the available options

Trusted by banks, insurers, GLCs and media groups

  • Bank Islam
  • Bank Rakyat
  • BSN
  • Alliance Bank
  • MBSB Bank
  • Standard Chartered
  • Sun Life
  • Generali
  • Courts
  • Touch 'n Go
  • Koperasi TNB
  • Star Media Group
  • Sin Chew Media
  • WWF

Solutions

Three stacks, built for regulated industries

Modular services that plug into the systems you already run.

Financial Services

Onboarding, risk and collections for banks and insurers.

  • KYC and credit scoring
  • Fraud detection
  • Repayments and collections
  • Wealth and insurance management
  • Digital asset structuring
  • Instalment and BNPL rails
Learn more →

Smart Government Solutions

Citizen services and sovereign infrastructure.

  • E-services and citizen engagement
  • Micro data centres and cloud migration
  • Next-generation technology programmes
  • Blockchain-ready platforms
  • Decentralised web services
Learn more →

AI Omnichannel Customer Engagement

Every customer channel, one dashboard.

  • Integrated messaging
  • Multilingual chatbots and AI agents
  • CRM, loyalty and rewards
  • Social and e-commerce enablement
Learn more →
All-in-one platform diagram
  • SMS
  • WhatsApp Business
  • Email
  • In-app
  • Facebook
  • Instagram
  • YouTube
  • Slack
  • Telegram
  • Messenger

Platform

One console for every channel your customers use

Real-time, two-way conversations

SMS, WhatsApp Business, email, in-app and social messages arrive in one inbox and are answered from one place.

AI routing, personalisation and reply drafting

Intent detection, language handling and suggested replies in Bahasa Malaysia, English and Chinese. Your teams approve what goes out.

Direct telco connections

Partnerships with Malaysia's major telcos give national-scale delivery with automatic retry and delivery reporting.

Built for regulated industries

Audit trail, consent management and in-region hosting designed for banks, insurers and government agencies.

22

years operating in Malaysia and ASEAN

300M+

messages delivered annually

250+

enterprise and institutional clients

4

countries with offices

Track record

Twenty-two years in production

From a two-person GSM messaging shop to the platform behind the region's banks, telcos and government agencies.

  1. 2003

    Founded in Kuala Lumpur

    Mobile-messaging solution provider; MSC Malaysia status awarded in 2004.

  2. 2007–09

    Recognised excellence

    Golden Bull, APICTA, Enterprise 50 and Ernst & Young Entrepreneur of the Year.

  3. 2014

    Listed on the ASX

    Mobility2U scaled; SMS gateway, digital banking and e-wallet delivered for banks and GLCs.

  4. 2020–23

    Regional scale

    400+ enterprise clients and 300 million SMS a year through partnerships with Malaysia's major telcos.

  5. 2024

    Omnichannel

    WhatsApp Business API, multilingual bots and advanced analytics added; contracts with five of Malaysia's top ten banks.

  6. 2025

    Relaunched as one platform

    Unified, AI-driven platform. Q1 volume up 80% and revenue up 65% year on year.

  7. 2026

    The group's core business

    Ovanti Limited concentrates the group on iSentric's infrastructure and institutional clients.

  8. Next

    Sovereign AI for ASEAN

    Micro data centres, citizen e-services and AI agents hosted and supported in-region.

Offices

Headquartered in Kuala Lumpur, present across ASEAN and Australia

iSentric Sdn Bhd is a wholly-owned subsidiary of Ovanti Limited (ASX:OVT).

  • Kuala Lumpur

    Malaysia · Headquarters

    10.1, 10th Floor, The Ampwalk (South Block), 218, Jalan Ampang, Kampung Datuk Keramat, 50450 Kuala Lumpur
  • Singapore

    Singapore

    4 Leng Kee Road, #04-01, SIS Building, Singapore 159088
  • Sydney

    Australia · Corporate HQ

    Suite 305, Level 3, 35 Lime Street, Sydney NSW 2000
  • Jakarta

    Indonesia

    Maqna Residence Ruko No. 6, Jl. Meruya Ilir Raya No. 88, Meruya Utara, Kembangan, Jakarta Barat 11610

Put your channels on infrastructure that already carries the region.

Tell us which systems you run and which channels your customers use. We will come back with a deployment plan.

iSentric

© 2026 iSentric Sdn Bhd · A subsidiary of Ovanti Limited (ASX:OVT)