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Digital infrastructure for Southeast Asia

The rails behind the region's banks, telcos and public services.

Operated by iSentric since 2003. Now one AI-driven platform.

  • Free 14-day trial
  • No credit card required

20K+ users

iSentric mobile assistant

22
years operating in Malaysia and ASEAN
300M+
messages delivered annually
250+
enterprise and institutional clients
4
countries with offices

Trusted by banks, insurers, GLCs and media groups

  • Bank Islam
  • Bank Rakyat
  • BSN
  • Alliance Bank
  • MBSB Bank
  • Standard Chartered
  • Sun Life
  • Generali
  • Courts
  • Touch 'n Go
  • Koperasi TNB
  • Star Media Group
  • Sin Chew Media
  • WWF

01 — What we operate

Three stacks. One platform.

Chat screen showing several customer enquiries and a prompt to generate an AI reply

Financial Services

  • KYC and credit scoring
  • Fraud detection
  • Repayments and collections
  • Wealth and insurance management
Learn more
Chat screen showing a delivery notification with estimated arrival time

Smart Government Solutions

  • E-services and citizen engagement
  • Micro data centres and cloud migration
  • Next-generation technology programmes
  • Blockchain-ready platforms
Learn more
Chat screen where a customer asks about sizes and receives the available options

AI Omnichannel Customer Engagement

  • Integrated messaging
  • Multilingual chatbots and AI agents
  • CRM, loyalty and rewards
  • Social and e-commerce enablement
Learn more

02 — The platform

One platform behind every channel.

  • Real-time, two-way conversations
  • AI routing, personalisation and reply drafting
  • Direct telco connections
  • Built for regulated industries
All-in-one platform diagram

03 — Track record

Twenty-two years in production.

  1. 2003

    Founded in Kuala Lumpur

  2. 2007–09

    Recognised excellence

  3. 2014

    Listed on the ASX

  4. 2020–23

    Regional scale

  5. 2024

    Omnichannel

  6. 2025

    Relaunched as one platform

  7. 2026

    The group's core business

  8. Next

    Sovereign AI for ASEAN


04 — Offices

Kuala Lumpur, Singapore, Sydney, Jakarta.

  • Kuala Lumpur Headquarters

    10.1, 10th Floor, The Ampwalk (South Block)218, Jalan Ampang, Kampung Datuk Keramat50450 Kuala Lumpur
  • Singapore

    4 Leng Kee Road, #04-01SIS BuildingSingapore 159088
  • Sydney Corporate HQ

    Suite 305, Level 335 Lime StreetSydney NSW 2000
  • Jakarta

    Maqna Residence Ruko No. 6, Jl. Meruya Ilir Raya No. 88Meruya Utara, KembanganJakarta Barat 11610

Put your channels on infrastructure that already carries the region.

+603-2181 8096

support@isentric.com

Request a consultation
© 2026 iSentric Sdn BhdA subsidiary of Ovanti Limited (ASX:OVT)